Personal Data Policy

19.03.2021 2023-02-07 21:50

Privacy Policy of Marina Cape, Aheloy

Marina Cape (hereinafter referred to as "Hotel" and/or "Controller") is a company registered in the Commercial Register and the Register of Non-Profit Legal Entities, kept in the Registry Agency with address: Aheloy 8217, tel. +359 999 8217 +359 596 20 000 Email: [email protected];

Data Protection

The hotel as a data controller collects and processes certain information about individuals.

This information may apply to hotel employees, managers, customers and guests, suppliers, contractors, business contacts and other individuals with whom the Administrator has a relationship or would like to establish business contact.

This Privacy Policy governs how personal data should be collected, processed and stored in order to meet the standards of the Administrator's organization and comply with legal requirements.

This Privacy Policy is issued on the basis of the Personal Data Protection Act and its provisions for its use with amendments ("Bulgarian legislation") and general data protection regulation (GDPR) (EU) 2016/679.

What personal data we collect and why we collect it

We may collect personal data about you when you use our website or when you choose our services. In most cases, we require your personal data in order to sign a contract, comply with a legal obligation or protect our legal interest. In certain cases, we process data based on your consent.

  • Depending on the services used, we may collect and process the following information about you:
  • Name of person, civil number (for hotel registration and issuance of an invoice, upon request), date of birth and gender;
  • Contact details – postal address, telephone number and email address (email);
  • Video camera recordings to ensure our and your security;

Our guiding principles:
We strictly follow some basic mandatory principles when processing your personal data:

  • Personal data are processed lawfully, in good faith and in a transparent manner;
  • Personal data are collected for specific, explicit and legitimate purposes and are not further processed in a manner incompatible with these purposes;
  • Personal data are appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  • Personal data are accurate and up-to-date if necessary;
  • Personal data shall be stored in a form allowing the identification of the persons concerned for a period not exceeding that necessary for the purposes for which the personal data are processed;
  • Personal data shall be processed in such a way as to ensure an adequate level of security of personal data, including protection against unauthorised or unlawful processing and against accidental loss,
  • destruction or damage by applying appropriate technical or organisational measures.

What is the purpose of the processing of personal data?
We process personal data collected most often for the following purposes:

When signing and executing a contract – in terms of registration of guests at the hotel, preparation of accounting documents as an account or invoice for the services provided to you; for the purposes of notices related to our services.

In fulfillment of a legal obligation – for the fulfillment of obligations laid down in the Tourism Act, the Accountancy Act and the Tax and Social Security Procedure Code and other related legal acts in respect of proper and lawful accounting; (c) information obligations to all state commissions and regulatory bodies, as well as the court; when making an online reservation (distance sale) and selling outside our hotel site;

With your consent – for direct marketing of our products and services.

Based on our legitimate interest – performing video surveillance in our retail outlets;

What are your rights:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor visited the other website.

When we collect and process your personal data, you are entitled to:

Information about your processed personal data and access to your collected personal data;

Correction/supplementation for inaccurate/incomplete data – on your own initiative or at the initiative of the hotel;

Deletion of personal data on legal grounds;

Restriction of the processing of your personal data by the hotel, if there are legal grounds for doing so;

Portability of personal data between individual controllers – this entitles you to receive your data from the hotel and transfer it to another controller in a suitable format for use;

Objection to the processing of your personal data, if there are legal grounds for doing so;

Right to a judicial or administrative remedy if your rights have been violated;

You can protect your rights by writing to us at: [email protected]

We store your personal data in accordance with the purpose for which it was collected and within the statutory deadlines.

When can we disclose your personal data:

We apply a set of measures to protect your personal data from loss, theft and misuse, as well as unauthorized access, disclosure, alteration or destruction. The hotel uses third parties to support certain contractual activities or to fulfil a legal obligation. We do not provide any third parties with your personal data until we are sure that all technical and organizational measures have been taken to protect this data, and we try to carry out strict controls to achieve this goal. Some of the recipients of personal data can be: courier companies, external consultants and experts, collector companies and law firms, banks, security companies, sales agents and representatives, etc.

Your personal data may be disclosed under certain circumstances provided for by law. For example, your personal data may be disclosed to third parties with your explicit consent or with the permission of the Data Protection Commission. In certain cases, the provision of personal data is mandatory in order to comply with our legal requirements such as: Regulatory authorities, including state commissions, institutions and agencies, nra, national social security, courts, prosecutor's office, etc., where we need to provide personal data in accordance with the legislation in force. If necessary or appropriate, we may provide your personal data for national security purposes or for matters of public interest.

Tracking cookies

We use cookies to make your visit to our website more enjoyable and to provide the use of certain features on different pages. These are small text files that are saved on the final device from which you visit our website. Some session cookies are deleted when you close your browser. Other cookies remain on your end device and allow us or our partners to recognize your browser on a subsequent visit ("persistent cookies"). You can set up your browser in such a way that you are aware of the setting of cookies and decide to accept them individually or to turn off the acceptance of cookies on a case-by-case basis or in general. You can find more information in the Help section of your Internet browser. Disclaimer of cookies may limit the functionality of our website. We distinguish between system cookies and promotional cookies. System cookies are necessary for the proper functioning of our website. Disclaimer of cookies will change your browsing experience on our website and certain services on our website will not be able to be used. Promotional cookies are saved when loading the website and help us analyze aggregated data about our visitors, such as how they reach our website, how much time they spend on it, whether this is their first visit, how they view the content of our website. We may also come to a conclusion about the success of our marketing campaigns.

When do we delete your personal data?

We store all the information we have collected about you and destroy it within the statutory deadlines, and if there are none, the destruction takes place within the deadlines set by us (30 days of video surveillance) and after the final settlement of all our financial problems. We do not store your data for an indefinite period of time.

Transfer between countries

The transfer, storage and processing of personal data is provided by modern technical means. The hotel will not transfer your data outside the EEA without complying with legal requirements and will put in place appropriate safeguards to preserve the confidentiality of your information.


payrolls – 50 years;
accounting records and financial statements – 10 years;
documents for tax and social security control – 5 years after the expiry of the limitation period for repayment of the public obligation to which they are related;
all other carriers – 5 years if the legislation does not provide for a shorter period;
video surveillance footage – 30 days;
Upon expiry of the retention period, holders of information (paper or technical) which are not subject to transmission to the National Archives Fund may be destroyed.

When the storage period expires, the data shall be destroyed as soon as possible by the destruction of solid media by shredding. The technical media is destroyed by deleting and deleting the relevant files from the Company's computers and systems.

Changes to this Privacy Policy

This Privacy Procedure may be changed over time. These changes will be valid as soon as they are announced. A regular review of this page ensures that you will always be aware of what kind of information we collect, how and for what purposes the hotel uses it, and under what circumstances (if any) we will share it with other parties.


You can book your dream holiday here

1 Room(s) , 1 Adult(s) , 0 Children
Booking Policies General Terms and Conditions